A few years ago, a lot of us treated AI like a more capable search engine or assistant. We’d ask a question and wait for a response. But that’s changing pretty quickly.
AI agents can now take on parts of the work itself. They can monitor information, flag when something is off, pull together the relevant context we need to make the right decisions, and help keep a process moving.
As you bring AI into your business, it’s up to you to decide what parts of the work you’re comfortable handing over.
Start by looking at the recurring processes your team already relies on. Maybe one of your leaders reviews the same data every Monday, identifies issues, gathers information, and follows up with the accountable person. An agent may be able to handle several of those steps before the leader ever gets involved, giving them more capacity to focus on the work they do best.
Before you delegate part of a process, you should also understand what happens if the agent gets something wrong. How easy is it to correct? Where does a person need to step in? And who’s accountable for the outcome?
Read more in Where AI Agents Belong in Your Company (And Where They Don’t).
AI is going to become capable of taking on more responsibility. As founders, we get to decide how far that responsibility goes and what should remain firmly in human hands.