Quiet Quitting Starts Here

I recently connected with Joe Paulsen, and he said something I don’t think enough leadership teams are talking about: Too many leaders spend most of their time managing the bottom 10% of the organization while taking the top 10% for granted.

Joe has seen this pattern across more than 1,000 EOS® sessions. The people creating the most noise get the coaching, the follow-up, and the extra conversations. All while the people consistently carrying the business continue solving problems, following through on commitments, and helping others succeed.

Because they’re dependable, leaders assume they’re fine. That’s how good people start to feel invisible.

The best people in your company may not need constant praise, but they still need leadership. They need clarity, connection, growth, and evidence that their work is seen.

Joe wrote about this blind spot for Ninety, and it’s a timely reminder for any leadership team that wants to keep its strongest people.

Focus Points
“Your rockstars don't need perfection from you. But they do need leadership.” - Joe Paulsen

Are You Taking Your Best People for Granted?

In a new article for Ninety, Expert EOS Implementer® Joe Paulsen breaks down what strong performers still need from their leaders, even when they’re already accountable, steady, and productive.

He covers the three questions employees have for their leaders, why “they’re fine” is a dangerous assumption, and how tools like The People Analyzer® and Quarterly Conversations help leaders create stronger connections with the people they want to keep.

Why Quarterly Discussions Drive Retention, Clarity, and Team Health

Joe’s article makes the leadership blind spot clear: Great people still need to feel seen.

Christine Watts takes that idea one step further in her article on Quarterly Discussions. She explains how having regular conversations help leaders give feedback, create clarity, and stay connected to top performers before frustration turns into disengagement.

On the Calendar
Webinar: The Hidden Cost of a Broken Scorecard

A broken Scorecard turns weekly meetings into status updates and leaves teams unclear on what they own.

Join Ninety’s Spencer Williams on July 2 at 1 p.m. ET for a 45-minute session on what to measure, how to build it inside Ninety, and how to scale it across teams.